Privacy Policy

Cookie Policy 

What are Cookies: We use the term cookie to describe cookies and similar technologies such as tags and pixels. Cookies are small data files that websites place on your computer, laptop or mobile device.

We use Cookies for the following purposes: (i) to improve the performance of our Site by understanding which parts work well, and which don't; (ii) to measure how effective our online advertising and marketing communications are; (iii) to enable us to collect information about how you and other people use our Site; (iv) to improve your experience on our Site, for example we use Cookies to remember the products you’ve put in your basket and to personalise your experience.

What cookies do we use: (i) strictly necessary Cookies: These are Cookies that are required for the operation of our Site. They are necessary for the safety, security and integrity of the Site. This type of Cookie only lasts for the duration of the time you are visiting the Site. When you leave the Site they are deleted automatically; (ii) performance cookies or analytical cookies: they allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. The data is aggregated and anonymised, which means we cannot identify you as an individual; (iii) functionality cookies: these are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name and remember your preferences. These Cookies will remain on your device until you choose to clear it. If you choose to do this, you will need to enter your details each time you visit the Site; (iv) targeting cookies: these Cookies will collect information about your browsing habits and allow us to show you adverts while you are browsing our Site and other Sites on the internet. They are set by us or by carefully selected third parties. They help us to understand the performance of our marketing activities and improve the relevance of the adverts that you see.

How do I block or restrict cookies: you can stop cookies being used on your device by activating the setting on your browser that allows you to block the deployment of all or some cookies. Please visit www.allaboutcookies.org to find out how. Please note, if you use your browser settings to block cookies you may not be able to access all or parts of our Site.

Still have questions: contact us at: info@bowlgrabber.com

Privacy Policy

This privacy policy applies between you, the User of this Site and Bowl Grabber Ltd, the owner and provider of this Site. This privacy policy applies only to the actions of Bowl Grabber and Users with respect to this Site. It does not extend to any websites that can be accessed from this Site including, but not limited to, any links we may provide to social media websites. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Site.This privacy policy should be read alongside, and in addition to, our Legal Terms which can be found at: www.bowlgrabber.com/legalterms.

 What Data do we collect

We may collect the following Data, which includes personal Data, from you: 1. name; 2. date of birth; 3. contact Information such as email addresses and telephone numbers; 4. financial information such as credit / debit card numbers; 5. IP address (automatically collected); 6. a list of URLs starting with a referring site, your activity on this Site, and the site you exit to (automatically collected). 

How do we collect Data

We collect Data that is given to us by you and we collect data automatically. 

Examples of Data given by you:

    1. when you place an order for our products on our Site;

    2. when you contact us through the Site, by telephone, post, e-mail or through any other means;

    3. when you enter a competition or promotion through a social media channel;

    4. when you make payments to us, through this Site or otherwise;

    5. when you elect to receive marketing communications from us;

    6. when you use our services. 

Examples of data collected automatically:

Information such as your IP address, the date, times and frequency with which you access the Site and the way you use and interact with its content (this helps us make improvements to our site). We may also collect cookie data (see our Cookie Policy for more information). 

How do we use your Data

    1. internal record keeping;

    2. improvement of our Site, products / services;

    3. to send you marketing materials from us and/or our selected third parties if you authorise us to do so (via your marketing preference choices);

    4. to manage and fulfil orders made by you on our Site (including payments, returns and exchanges); 

    5. to deliver targeted advertising from us and/or select third parties to you; 

    6. for other business purposes such as data analysis and to measure the effectiveness of our Site, promotional campaigns and similar. 

We may process the above information for the following reasons: 

Legitimate interest: we may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. 

Consent: We may use your information for the purposes to which you consented. In this regard, specifically for marketing to you by email: soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out; for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.

Performance of a contract: we will use your information either directly or through our third party suppliers in order to manage and fulfil orders placed by you under contract on our Site.

Legal obligations: we may disclose your information in order to comply with applicable laws, court orders, regulatory or government requests or similar. 

Vital interest: we may disclose your information if we believe it is necessary to prevent, investigate or otherwise act upon potential violations of our Legal Terms or policies, suspected fraud and/or any other illegal activity. 

Business transfer: Bowl Grabber Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Bowl Grabber Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or new controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

Who do we share Data with

We may share your Data with the following groups of people for the following reasons:

    1. to our employees, agents and/or professional advisors in order to process and complete your order of product or services from our Site; 

    2. to third party service providers who provide services to us in connection with the operation of our Site and/or management and distribution of products and/or services sold on our Site; 

    3. third party payment providers who process payments and refunds made over the Site;

    4. to third party service providers who support us in the marketing to and communication with our customers; 

    5. to police, government and regulatory agencies to the extent required by law (as further described above); 

    6. To prospective purchasers of our business or any part of it or in connection with any other business transfer, financing or similar activity.

How do we keep Data secure

We have taken technical and organisational measures to safeguard your Data, and work with reputable partners who are equally focused on keeping your data safe. Of course, we cannot guarantee the internet is 100% safe so please do take precautions when surfing the web. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@bowlgrabber.com.

How long do we keep your Data 

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your Data:

    1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

    2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

    3. Right to erase - the right to request that we delete or remove your Data from our systems.

    4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

    5. Right to data portability - the right to request that we move, copy or transfer your Data.

    6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@bowlgrabber.com. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority (website at https://ico.org.uk/). 

Transfers outside the European Economic Area

Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). 

We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected. This privacy policy will be governed by and interpreted according to the law of England and Wales. All disputes arising under the privacy policy will be subject to the exclusive jurisdiction of the English and Welsh courts. Bowl Grabber Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. The following terms shall have the below meanings for the purposes of this privacy policy: “Data”collectively all information that you submit to Bowl Grabber Ltd via the Site. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; “Data Protection Laws” any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK; “GDPR” the General Data Protection Regulation (EU) 2016/679; “Bowl Grabber”, “we”  or “us” Bowl Grabber Ltd, a company incorporated in England and Wales with registered number 11432460 whose registered office is at 43 GROVE HILL ROAD,   London,  SE5 8DF; “UK and EU Cookie Law” the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011; “User” or “you” any third party that accesses the Site and is not either (i) employed by Bowl Grabber and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Bowl Grabber  and accessing the Site in connection with the provision of such services; and “Site” the website that you are currently using, www.bowlgrabber.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

 If you have any questions on this privacy policy: you may contact Bowl Grabber Ltd by email at info@bowlgrabber.com